4 trends that will define e-commerce in 2022

Ben Parr Contributor Share on Twitter Ben Parr is president and co-founder of Octane AI. More posts by this contributor Collect and leverage zero-party data to personalize marketing and drive growth The Three Qualities Twitter’s Next CEO Must Have If 2020 was the year of the e-commerce boom, 2021 was the year the industry hit […]

Why Delivery Hero is acquiring a majority stake in Spanish delivery company Glovo

Germany’s Delivery Hero is set to become Glovo’s majority shareholder following a deal to acquire an additional 39.4% stake of the Spanish delivery startup, of which it already held 44%. We learned of the deal over the holidays, but you’ll be excused if you missed the news when it broke — the deal was announced […]

How to acquire customer research that shapes your go-to-market strategy

Lucy Heskins Contributor Share on Twitter Lucy Heskins is an early-stage startup marketing adviser and the creator of Oh, Blimey, a marketing resource for first-time founders and their teams. She focuses primarily on B2B SaaS as well as product-led startups in the HR and people tech spaces. Before you can hire a full-time marketer, you […]

Super app Grab starts trading on supersized SPAC combination

Grab, the Southeast Asian super app, announced last night that it completed its business combination with special purpose acquisition company (SPAC) Altimeter Growth. The result? Grab will begin trading today on the Nasdaq under the ticker symbol “GRAB.” And it raised a pile of money in the process. Billions, in fact. The Exchange explores startups, […]

Black Friday data adds to evidence e-commerce growth is slowing

Since the onset of the COVID-19 pandemic, e-commerce has been on a tear. Lockdowns, a move to remote work and other impacts of COVID pushed a great number of global citizens to spend more of their money online through e-commerce sites and on-demand services. For companies like Shopify, the period since March 2020 has proven […]

Are rivals snacking on Instacart’s core grocery delivery market?

Few companies had as good a pandemic run as Instacart. The company’s service saw huge demand gains, leading to waves of venture capital interest. The Exchange explores startups, markets and money. Read it every morning on TechCrunch+ or get The Exchange newsletter every Saturday. From a late 2018 funding cycle that valued the U.S. grocery […]

4 strategies for setting marketplace take rates

Tanay Jaipuria Contributor Share on Twitter Tanay Jaipuria is a product manager and angel investor who writes a weekly newsletter on business and technology. Every marketplace or platform startup has to decide how much they should charge for transactions on their platform, known as the “take rate.” While there is no formula set in stone, […]

3 ways fintech companies can help retailers launch financial services

Tom Brandl Contributor Share on Twitter Tom Brandl is chief risk officer at Prime Trust. Two of the country’s biggest retailers, Walmart and Walgreens, recently announced they are launching their own financial services. This makes sense. The pandemic has resulted in a shift in consumer behavior that now favors contactless and digital banking options, and […]

Casper’s return to private life isn’t a canary for DTC companies going public

Former venture-backed startup Casper is going private in an all-cash transaction, it announced this morning. Since its early-2020 IPO, Casper has struggled as a public concern, seeing the majority of its value evaporate after its operating results failed to excite investors. Casper will sell for $6.90 per share, or around a 94% “premium to the […]

A wave of LatAm fintechs are laying down new global commerce rails

João Del Valle Contributor João Del Valle is the co-founder and CEO of EBANX, a Brazilian fintech unicorn that serves as the gateway to Latin America through its payments platform for global merchants, tech giants and other large companies from all over the world. If you look under the hood of nearly any large merchant’s […]